Terms and Conditions
www.ninaroende.dk is owned by Nina Rønde Jewelry, VAT No: 25283309, Store Kannikestræde 5, 1169 Copenhagen K. You can contact Nina Rønde Jewelry on tel. + 45 26 15 11 58 and email: firstname.lastname@example.org.
These terms of sale and delivery apply to the purchase of goods at www.ninaroende.dk.
The right of withdrawal applies only to private consumers who shop via www.ninaroende.dk.
Ordering and payment
You must be 18 years of age and have a valid payment card to shop at www.ninaroende.dk. If you are under the age of 18, you must have the consent of your guardian to complete the purchase.
Add the items you want to buy to the shopping cart. Prices are quoted in danish kroner. On top of the price, you may need attach the price of shipping.
When you’re ready, you go for payment. You can pay with Dankort, Mastercard, Visa and MobilePay. We will first deduct the amount from your payment card when we ship the item to you.
When ordering items, you will initially receive confirmation that we have received your order. You will first receive a binding order confirmation when we deduct the payment from your payment card.
If the ordered item is not in stock and therefore it is not possible for us to deliver it, we cancel your order promptly. We may also choose to cancel your order if your stated address does not exist. If we cancel your order, we’ll immediately remove the reservation from your payment card. In both cases, you will immediately contact you via email.
We package and ship the item 1-2 days after you have ordered and shipped the goods with PostNord in Denmark. Items at a purchase price above 500 DKK are shipped free in Denmark. Items at a purchase price below 500 DKK are 50 DKK for standard delivery, 2-3 days. For express delivery, 1-2 days, the purchase price of the item is 100 DKK.
Prior to the delivery of your order, you will receive your invoice by email.
Please contact us by email: email@example.com you want delivery outside of Denmark and we will inform you whether we can accommodate your wish.
The card used for the purchase is debited when the product is shipped to the purchaser.
If you want to cancel your item, try to get in touch as soon as possible with us at: + 45 26 15 11 58.
14 days right of withdrawal
You always have the right to cancel your purchase within 14 days. The withdrawal period expires 14 days after the day on which you receive the goods. If the time limit expires on a public holiday, Saturday, Constitution Day, Christmas Eve or New Year’s Eve, the deadline shall be extended to the following working day.
You regret by giving us a message that you regret. Before the withdrawal period, you must send us an email firstname.lastname@example.org and tell you that you regret your purchase.
You then send the item to Nina Rønde Jewelry, Store Kannikestræde 5, 1169 Copenhagen K, Denmark, no later than 14 days after you have told us that you want to undo your purchase. Items cannot be shipped on demand or without delivery, and you must pay for the return of the item yourself.
When we receive the return from you, we will check it and refund the amount without undue delay and no later than 14 days after receiving your cancellation email. We may wait for the refund until we receive the item from you or you send us proof that the goods have been returned.
We reimburse you for the same means of payment as you used for your purchase.
Note that you are liable for a possible deterioration of the value of the item if you have taken the item in use, or if the item is damaged while you were responsible for it, or if you have handled the item differently than what is necessary to determine the nature, characteristics, and functioning of the goods.
You should normally examine the product in the same way as you can and must in a business, but do not use it. If you have used it in a way that is not allowed in a store, and we cannot sell it again or cannot sell it at full price again, we deduct the impairment in the amount you will have to return. If the item no longer has a commercial value, we do not reimburse the purchase amount.
You must return the goods in the original packaging.
You should also make sure that the item is securely wrapped when you return it. You bear the risk of the package/goods until we receive it. Therefore, save the postal receipt and any eventually track-and trace-number.
Complaints – if there is something wrong with the item
If you buy an item and there is a defect in it, the buying law rules will apply.
You can advertise defects in the item within 24 months from the time of delivery by writing to Nina Rønde Jewelry at email@example.com. Remember to provide your order number and please include a picture of the defect.
As detailed as possible, you should tell us what the problem is. If the claim is warranted and the defect cannot be remedied without returning the item, we’ll refund your reasonable shipping costs.
Remember that the item must always be shipped in proper packaging and receive a shipment receipt. Save Record receipt incl. Information on freight costs and possible Track-and trace-number.
Information on Remedies
A complaint about a product or service purchased from us may be filed with the Centre for complaint Resolution, the House of the boards, Toldboden 2, 8800 Viborg. You can complain to the centre for complaint resolution via www.forbrug.dk.
When you shop at www.ninaroende.dk you must provide the following:
- Phone number
We store your personal data under the privacy law.
We do not share personal information with some outside Nina Rønde Jewelry. However, if you have made a commitment that we may send you newsletters, we use your information to target the content of our newsletters.
You can always contact us at firstname.lastname@example.org to gain insight into what data we have registered about you.
The data controller at www.ninaroende.dk is Nina Rønde Jewelry.
When you shop at Nina Rønde Jewelry, the card information is processed by Clearhaus, a secure electronic payment solution for Visa and MasterCard/Eurocard. All card information is handled in accordance with the rules of the card organisations.